Frequently Asked Questions
888mmk FAQ — Everything You Want to Know, Answered
This page gives full answers to the questions 888mmk players ask every day about deposits, accounts, Shan Koe Mee, KYC, and how to use the site.
From the moment you open your first account on 888mmk, questions tend to come up — how to deposit, how to withdraw, how to join games, how to complete KYC verification, and how to play Shan Koe Mee or 2D / 3D. This page has all those questions answered in one place, so check here before reaching out to Live Chat — your answer may already be here. If you still can't find it, our 24-hour Myanmar-language Live Chat team is ready to help.
No app installation is needed for 888mmk. Just open 888mmk.run in Safari, Chrome, or any modern mobile browser and start playing. The site is fully optimised for mobile, so every button is clear and easy to tap on a wide screen.
Any smartphone or tablet running Android 8.0 or above, or iOS 13 or above, is supported. You can also play through a browser on a Windows or Mac computer as normal. The important thing is to keep your browser updated to the latest version — an outdated browser can slow down game loading.
If a game round is in progress when the connection drops, the remaining result will appear shortly and will be visible in your history. All bets and results are recorded on the server, so nothing in the game is lost. You can log back in and check your game history at any time.
Yes. On iPhone, tap the Share button in Safari and select "Add to Home Screen". On Android, open the ≡ menu in Chrome and select "Add to Home Screen". This lets you open the site just like an app and go straight in without logging in again each time.
Go to your browser Settings and clear both "Clear Cache" and "Clear Cookies", then reload the site. In Chrome, go to Settings → Privacy and Security → Clear browsing data. If that does not fix it, contact our 24-hour Live Chat.
If it has been more than 15 minutes since your deposit and the funds still haven't arrived, please send a screenshot of your transfer slip to Live Chat along with the amount, transaction ID, and time of transfer. Note that differences in processing times between banks and mobile wallets can cause delays even under normal conditions.
Log in to your 888mmk account and select "Deposit". Choose KBZPay as the payment method. Enter the amount you want to deposit and transfer it to the KBZPay number provided by 888mmk. Share the transaction ID and tap "Confirm". The funds will appear in your account shortly.
The minimum deposit amount is 10,000 Ks for all methods — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum withdrawal is also 10,000 Ks, and withdrawals are normally processed within 10 to 45 minutes.
888mmk does not charge any deposit fee for any payment method. However, if you are unsure whether your wallet or bank — such as KBZPay, Wave Money, or a bank transfer — charges its own transaction fee, please check their terms of service directly.
You can play Shan Koe Mee directly from your mobile browser at 888mmk. The card layouts are adapted to fit phone screen sizes, so no separate app is needed. As long as you have a good internet connection, you can enter the lobby and start playing straight away.
The 2D game on the 888mmk platform uses a fair Random Number Generator (RNG). No one can predict the result in advance — there are no number tips or boxes that will tell you anything. You can check your result history in your account records after each draw.
The difference is in how many numbers you pick: in 2D you pick 2 digits (00 to 99), and in 3D you pick 3 digits (000 to 999). The payout rates and betting options also differ. Results are generated by RNG, so no one can predict them in advance — don't trust anyone who claims they can call the numbers beforehand.
Shan Koe Mee is a traditional Myanmar card game where you use 3 cards arranged like a fan. The player whose cards total 9 (Koe Mee) or the highest total wins. At 888mmk you can use your welcome bonus to play Shan Koe Mee, so you can get familiar with the game without risking much.
KYC (Know Your Customer) is in place to prevent financial fraud and to make sure only the rightful account owner can make withdrawals. It is typically required when your withdrawal amount reaches a certain threshold or on your first withdrawal. Think of this process as an extra layer of protection for your money.
888mmk will usually ask for KYC when you request a large withdrawal, on your first withdrawal, or when a security check is needed. Support will notify you in advance via email or Live Chat, and if you send the required documents promptly there should be no delay to your withdrawal.
When withdrawing, the name on your 888mmk account must match the name on your payment account (KBZPay / Bank). If the names don't match, your withdrawal may be rejected, so make sure you enter your correct name when registering. If you need to make a correction, Live Chat can help.
Both a National Registration Card (NRC) and a Passport are accepted. The document must include your photo, be clearly readable, and still be valid. Please upload a photo showing all four corners of the original document without any cropping. Both PDF files and image files are accepted.
Go to the 888mmk login page, enter your phone number and password, and submit your application. It can be done in minutes, and you can deposit and start playing right away. There are no fees — opening an account costs nothing. On your first deposit you will receive a 100% welcome bonus of up to 100,000 Ks.
First, check whether Caps Lock is on. Clear your browser cache and try again. If you still can't log in, use the "Forgot password" option or contact 24/7 Live Chat. Because of our one-phone-one-account policy, please don't try to work around it.
On the login page, tap "Forgot password" and reset it using your registered phone number. An OTP code will be sent to your phone. If your phone number has changed and you can't be reached, Live Chat will verify your identity and assist you.
Changes to personal details must be requested through Live Chat, and identity verification is required. This process is in place to protect against unauthorised changes, so updates will not be made without proper verification.
No — each player at 888mmk is allowed only one account. If additional accounts are found, they will be closed and any remaining play history will be reviewed. This policy is in place to prevent bonus abuse and to keep the game fair, so we ask for your cooperation.
Can't find your answer?
If you have a question not covered in this FAQ, contact 888mmk's Myanmar-language Live Chat (24 hours) — we'll get back to you right away. You can also send an email to [email protected].
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