Who should I contact for help with a gambling problem?

You can reach 888mmk's Live Chat in Burmese 24 hours a day, 7 days a week. You can also contact us anytime at support@888mmk.run, and we can help you with how to use the responsible gambling tools.

21+ Only

888mmk Responsible Gambling Guide

Gambling should be nothing more than a form of fun. 888mmk provides tools and support to help you stay in control and play safely.

Enjoy gambling safely

888mmk is a platform built for players in Myanmar, and we see gambling as a form of entertainment and relaxation. Understanding the possibility of financial loss and taking personal responsibility for how you play is key to having a safe experience.

Gambling involves decisions where you may win or lose, with no guaranteed outcome. That's why we strongly encourage you to set a clear budget and only play with money you can afford to lose. Chasing losses by continuing to play in hopes of winning back what you've lost is a dangerous pattern — please be aware of that.

Only players aged 21 and over may use the 888mmk platform, and we strictly enforce this limit. We encourage you to review your own gambling habits and use our tools first if needed.

Check these warning signs

If any of the following apply to you, gambling may be becoming a problem —

Are you thinking about chasing losses to win back money?
Are you borrowing money because you don't have funds to play?
Are you having conflicts with family over gambling?
Have you tried to cut down your playing time but can't stop?
Do you feel restless or unwell when you're not gambling?

If you answer "yes" to one or more of these questions, contact 888mmk support or use the limit tools right away.

Control Tools

Deposit Limit

You can set a maximum deposit amount in advance — daily, weekly, or monthly. The system automatically prevents you from going over that limit.

Time-Out

If you want to take a break from gambling, use the Time-Out tool to temporarily close your account for anywhere from 24 hours to 30 days. Deposits are not possible during this period.

Self-Exclusion

If you want to stop playing for a longer period, you can close your account for 6 months, 1 year, or permanently.

View Game History

Check your play history anytime to better understand your gaming habits and spending.

24/7 Support Service

For questions about gaming issues or how to use self-control tools, contact us in Myanmar language 24 hours a day via Live Chat.

Protection for Underage Players

888mmk runs verification checks to prevent players under 21 from accessing the site. Lock your computer or phone so that children in your household cannot use it.

How to use the self-control tools?

Follow the steps below to start managing your own gaming right away.

Log in to 888mmk

Go to the "Responsible Gaming" section

From the settings menu, select Responsible Gaming or the self-control section.

Set a limit or break tool

Choose from deposit limits, Time-Out periods, or Self-Exclusion options and set whichever you need. Changes take effect immediately.

Contact Support

If you have trouble using the tools, reach our team via Live Chat. You can also contact us at [email protected].

Safe Gaming Guidelines

Set a budget in advance

Only play with money you can afford to lose. Before you start, decide on a clear budget limit and stick to it — never chase losses by playing more to win back what you have lost.

Limit your playing time

The longer you play, the lower your decision-making quality can become. Promise yourself to stop and take a break at a set time each day. You can also set a time limit in your account settings.

Keep a balance between gaming and other activities

Gaming should be just one part of your life, not your whole life. Put family, friends, work, and health first.

Do not play with borrowed money

Do not use loans, credit, or other people's money to play. Doing so can build up debt and cause serious problems in your life.

Keep children and young people away

If you access 888mmk on a phone or computer shared with family, log out after every session. Never share your account details with anyone. Your account is for your use only.

Need help?

If you are having problems related to gaming, our 888mmk team is available 24 hours a day via Live Chat. Log in to 888mmk and use the self-control tools now to protect your finances and play safely.

Questions about Responsible Gaming

Warning signs that gambling has become a problem include: repeatedly thinking about chasing losses to win back money, conflict with family over gambling, and borrowing money to keep playing. If you recognise any of these signs, contact 888mmk Support right away.

You cannot request to reopen your account until the Self-Exclusion period is over. There is a 2-step confirmation process to keep that decision firm. Once the period ends, you can decide for yourself whether to continue playing or not.

You can set your deposit limit at any amount you choose. The minimum deposit at 888mmk is 10,000 Ks, and limits can be set daily, weekly, or monthly. Lowering a limit takes effect immediately, while increasing it requires 24 hours' notice.

888mmk does not allow players under 21. Age verification is carried out, and accounts may be suspended in cases of suspicion. If there are young people in your household, make sure to log in and log out carefully yourself.

Yes, once the Time-Out period ends you can use your account as normal. That said, we encourage you to think it over again at that point before continuing to play. Self-Exclusion is available if you need it.

You can reach 888mmk's Live Chat in Burmese 24 hours a day, 7 days a week. You can also contact us anytime at [email protected], and we can help you with how to use the responsible gambling tools.